This Privacy Policy explains how Othniel Errand Boy Services (“we”, “us”, “our”) collects, uses, and protects personal information when you use our website, WhatsApp contact, or request services.

1) Information we collect

• Contact details: name, phone number, email (if provided).
• Service details: addresses, item descriptions, instructions, photos you provide.
• Reviews: your review message, rating, and optional photo.
• Technical logs: basic device/browser data for security and performance.

2) How we use your information

• To process and deliver requested services.
• To contact you for confirmations, updates, and dispute handling.
• To improve quality, safety, and training.
• To publish reviews only after approval (if you submit a review).

3) Sharing of information

We may share necessary details with Agents to complete your service (e.g., pickup address, phone number, instructions). We do not sell your personal data.

4) Data retention

We retain data only as long as needed for service delivery, legal compliance, dispute resolution, and operational analysis.

5) Security

We take reasonable security measures to protect information. However, no system is 100% secure.

6) Your rights

You may request correction or deletion of your personal information where legally permitted. Contact us via WhatsApp: +2349077344459.

7) Children

Our services are not directed to children. If a child’s data is provided inadvertently, contact us for removal.

8) Updates to this policy

We may update this policy from time to time. Continued use after updates means you accept the revised policy.

9) Contact

WhatsApp: +2349077344459.